An analysis of the behavior of humans as actors in a variety or organizational contexts and cultures, including group, inter-group, and individual behavior. A cross cultural perspective of organizational behavior is also examined, including the concepts of time-management, work ethic, teamwork, and verbal and non-verbal communication.

Course Outcomes:
1. Describe why managers and entrepreneurs require a knowledge of organizational behavior.
2. Describe characteristics of culture and resulting behavioral tendencies (especially as related to communication, teamwork and leadership, and conflict resolution).
3. Explain the foundations of individual behavior in diverse organizational and cultural settings.
4. Explain the foundations of group behavior in diverse organizational and cultural settings.
5. Discuss inter-group behavior.
6. Identify the rules of organizational design.
7. Describe organizational culture.

The course helps you identify information-bearing events, assess and improve process efficiency, learn to model and analyze business processes, recognize probabilistic components of business processes, and understand the interactions between human behavior and process design. Hands-on, case-based course work allows you to practice some of the principles addressed. You will demonstrate the ability to utilize business computer applications.
Course Outcomes:

Conceptualize business operations as processes.
1. Model simple business processes in terms of the actors and activity sequences involved, the data flowing through those sequences and the dependencies between data and business activities.
2. Recognize probabilistic components of business processes and assign distributions to these components.
3. Characterize business processes in terms of their key operations characteristics; e.g.,productivity, efficiency, service quality, sustainability, time and costs associated with waiting, material volume and service/product customization.
4. Formulate improvements to observed processes and estimate the effects of these improvements with the help of simulation.
5. Identify the role of information systems in business processes; e.g., recognize and specify where information technology can be applied; recognize the role of Enterprise Resource Planning (ERP) systems.
6. Recognize the interdependence of business processes within and across organizational boundaries.

BI 101 is an introductory lab science course intended for majors in disciplines other than the biological sciences. This course is designed to help you discover the applications of science to your everyday life, as well as provide elements of critical thinking. This course has four Credit Units that emphasize a variety of topics including ecological principles, biodiversity, and impact of human activities on the environment.

Course Outcomes:
1. Discuss biological community interactions.
2. Explain how changes in human population and/or actions impact natural ecosystems.
3. Describe the movement of energy & nutrients through trophic levels.
4. Recognize the appropriate taxonomic level of an organism based on key characteristics or traits.

This is an introductory lab science course intended for majors in disciplines other than the biological sciences. The topics presented include biological molecules, cellular biology, genetics and inheritance, biotechnology, and evolutionary processes. Additionally, the course is designed to help you discover the applications of science in your everyday life, as well as provide elements of critical thinking.

Course Outcomes:
1. Explain how natural selection drives evolution.
2. Express how changes in the genome can affect the phenotype or traits within a population.
3. Be able to describe the patterns of inheritance.
4. Be able describe selected key cell processes.
5. Distinguish between the groups of biomolecules.

Reading list for BI 112 with links to OpenStax Human Biology by Willy Cushwa,
OpenStax Anatomy and Physiology,OpenStax Biology 2e, and OpenStax Chemistry: Atoms First.

Supplementary Readings for Business Law and the Legal Environment (Ed. Keith Tierney, rev. 2019).

In this course, students will learn basic Microsoft Windows 10 Operating Systems skills (including Core PC Hardware Components, Graphical User Interface, Local and Cloud File Management, Applications, Internet Browsers, Security, and key System Utilities), Google Email, Contacts, Calendar, and Drive applications, as well as introduction to Word Processing, Spreadsheet and Presentation applications. Additionally, students will learn to create and convert documents between different format (Microsoft and Google apps).

This course is designed to use technology as a productivity tool within a business environment through the use of database software. You will use database software for creating tables, forms, and reports by manipulating data through various query tools.

Course Outcomes:
1. Produce a simple relational database that stores information.
2. Create queries that retrieve specified information.
3. Create forms for entering data into the database.
4. Produce informative reports with the information in the database

This course is designed to use technology as a productivity tool within a business environment through the use and integration of various software packages. You will use word processing software for formatting business correspondence, creating tables, multipage document, graphical elements, mail merging, and other features. Spreadsheet software will be used to create formulas, use built-in function for calculations, create charts/graphs, reference other worksheets/cells, and create absolute cell references as well as other formatting and editing features. Presentations software will be use to produce, edit, and create visually compelling presentations for business outcomes.

Course Outcomes:
1. Word processing software -- Use the features of a word processing program to produce, edit, and enhance business documents.
2. Spreadsheet software -- Use and understand a spreadsheet software program to create, edit, and format spreadsheets and charts.
3. Presentations software -- Use the features of a presentations program to produce, edit, and make visually appealing presentations.

For access to instructor-only resources, contact LBCC's OER librarian (willihm@linnbenton.edu).|Introduces web design through an examination of (X)HTML, CSS and relevant computer graphic file formats. Students will learn to create standards-compliant, accessible web pages using modern design techniques and technologies. Emphasis will be placed on learning to write (X)HTML and CSS script without the help of advanced web design software; writing accessible, standards compliant code; and separating content, presentation and action.

Medical Terminology and Body Systems I prepares you to use appropriate medical terminology to identify the structural organization of the body, identify body systems, and describe body special orientation. You will identify the normal function of each body system. You will identify word parts and abbreviations as they relate to body systems. This course has 4 Credit Units that will assist you in learning the course objectives.

NOTE: This is a Terminology course which will require you to properly pronounce words. You will need a set of headphones with a microphone attached in order to complete some assignments. Ear buds with microphone work just fine.

Course Outcomes:
1. Describe the structural organization of the human body and to identify Body Systems.
2. Describe Body Planes, Directional terms, quadrants, and cavities.
3. Describe the normal function of each body system, identify its major organs as well as their anatomical location.
4. Identify medical terms, labeling the word parts and define both medical terms and abbreviations related to all body systems.
5. Identify and analyze treatment modalities, normal function, organization, and diagnostic measures, for the following body systems: a. Integumentary System b. Skeletal System c. Muscles and Joints d. Nervous System e. Blood and Lymphatic Systems

Medical Terminology and Body Systems II prepares you to list major organs in each body system, describe their function, and identify and analyze pathologies related to each system. You will be able to discuss implications for disease and disability as it relates to each system, as well as issues related to treatment for each pathology and how it changes throughout the lifespan. This course has 4 Credit Units that will assist you in learning the course objectives.

Course Outcomes:
1. Describe the normal function of the following body systems, identifying major organs as well as their anatomical location: a. Cardiovascular b. Respiratory c. Digestive d. Endocrine e. Eyes and Ears f. Urinary g. Male and Female Genital and Reproductive Systems h. Obstetrics
2. Identify major organs as well as their anatomical location in the following body systems: a. Cardiovascular b. Respiratory c. Digestive d. Endocrine e. Eyes and Ears f. Urinary g. Male and Female Genital and Reproductive Systems h. Obstetrics
3. Analyze treatment modalities and diagnostic measures for the following body systems: a. Cardiovascular b. Respiratory c. Digestive d. Endocrine e. Eyes and Ears f. Urinary g. Male and Female Genital and Reproductive Systems h. Obstetrics

This course prepares the student to list major specialties in medicine, allied health, and their qualifications as well as their contribution to the overall health care system. The student will be able to discuss acute and chronic body system diseases, processes, and failures addressed by these major specialties and branches of allied health, as well as common treatment modalities for each system and how these might change throughout the lifespan.

Course Outcomes:
1. Describe the normal scope of practice of the following disciplines: a. Pediatrics b. Diagnostic Imaging c. Oncology d. Pharmacology e. Mental Health f. Gerontology
2. Analyze treatment modalities and diagnostic measures for the following disciplines: a. Pediatrics b. Diagnostic Imaging c. Oncology d. Pharmacology e. Mental Health f. Gerontology
3. Demonstrate the coordination of necessary care planning for chronic disease management in all body systems.

This Medical Office Communications course is designed to help prepare you to use effective communication in the medical setting. You will learn a variety of communication methods specific to the medical office. This course is designed to assist you in discovering applications of good communication skills, as well as provide elements of critical thinking. This course has 3 Credit Units that emphasize a variety of communication competencies.

NOTE: This is a Communication class which inherently requires meaningful interaction with other people. As a student in this class, you will be required to regularly have other individuals assist you with assignments. Use the Credit Unit Syllabi found below to help you plan ahead so that as you prepare to take this course you have a pool of individuals available who are willing to help you complete Module assessments.

Furthermore, although this is NOT a writing course, it is expected that you will write in a professional manner similar to the expectations when you are employed. This course requires APA style writing. For more information on this type of writing, the Purdue Online Writing Lab provides an excellent resource and can be found at the following link: OWL (Links to an external site.)Links to an external site. (Web page)

Write in complete sentences.
Do not use abbreviations. (Example: Do not instead of don't)
Use 12 point font - preferably New Times Roman or Arial
Use a program and check your spelling and grammar before submission EVERY time.

Course Outcomes:
1. Use language/verbal skills that enable patients' understanding.
2. Recognize communication barriers.
3. Advocate on behalf of patients.
4. Respond to nonverbal communication.
5. Apply active listening skills.
6. Use appropriate body language and other nonverbal skills in communicating with patient, family and staff.
7. Demonstrate awareness of the territorial boundaries of the person when communicating.

This course prepares the student to properly document and organize information for the medical record. This class prepares the student to initially screen patient calls for emergency and other medical intervention.

NOTE: This is a class that will require you to submit roleplay videos. Plan ahead as you prepare to take this course, and have a pool of individuals available who are willing to be videotaped for these short roleplay assessments.

Course Outcomes:

1. Create a list of current community resources for patient needs.
2. Perform patient screening using established protocols.
3. Organize technical information and summaries.
4. Use medical terminology correctly to document patient encounters.
5. Document in appropriate formats in Electronic Medical Record.
6. Demonstrate professional telephone techniques.

This course is designed to prepare you to comprehend, interpret, and respond to legal and ethical situations in the healthcare setting with diverse populations in a culturally competent way.

NOTE: This is an ethics class, which inherently requires meaningful conversations with other people. As a student in this class, you will be required to regularly meet with other individuals to discuss ethical questions that occur in healthcare. Be aware that you will be required to facilitate a group discussion for most Modules. Plan ahead as you prepare to take this course, and have a pool of individuals available who are willing to have ethical discussions with you.

Couse Outcomes

1. Demonstrate respect for diversity in approaching patients and families.
2. Identify the role of self-boundaries in the healthcare environment.
3. Recognize the role of patient advocacy in the your professional practice.
4. Discuss legal scope of practice for medical assistance and coders.
5. Explore issue of confidentiality as it applies to the medical assistant and to coders.
6. Describe the implications of HIPAA for the medical assistant and the coder in various medical settings.
7. Discuss licensure and certification as it applies to healthcare providers.
8. Describe liability, professional, personal injury, and third party insurance.
9. Compare and contrast physician, medical assistant, and coder roles in terms of standard of care.
10. Compare criminal and civil law as it applies to practicing medical assistant and coders.
11. Provide an example of tort law as it would apply to a medical assistant and coders.
12. Explain how the following impact the healthcare practice and give examples: Negligence.
13. Explain how the following impact the healthcare practice and give examples: Malpractice.
14. Explain how the following impact the healthcare practice and give examples: Statute of Limitations.
15. Explain how the following impact the healthcare practice and give examples: Good Samaritan Act(s).
16. Explain how the following impact the healthcare practice and give examples: Uniform Anatomical Gift Act.
17. Explain how the following impact the healthcare practice and give examples: Living Will/Advanced directives.
18. Explain how the following impact the healthcare practice and give examples: Medical durable power of attorney.
19. Identify how the Americans with Disabilities Act (ADA) applies to the medical assisting and coding profession.
20. List and discuss legal and illegal interview questions.
21. Discuss all levels of governmental legislation and regulation as they apply to medical assisting practice, including FDA and DEA regulations.
22. Describe the process to follow if an error is made in patient care Respond to issues of confidentiality.
23. Perform within scope of practice. Apply HIPAA rules in regard to privacy/release of information.
24. Practice within the standard of care for a medical assistant and/or coder.
25. Incorporate the Patient's Bill of Right's into personal practice. and medical office policies and procedures.
26. Complete an incident report.
27. Document accurately in the patient record.
28. Apply local, state and federal healthcare legislation appropriate to the medical assisting and coding practice setting.
29. Demonstrate sensitivity to patient rights.
30. Demonstrate awareness of the consequences of not working within the legal scope of practice.
31. Recognize the importance of local, state and federal legislation and regulations in the practice setting.
32. Differentiate between legal, ethical, and moral issues affecting healthcare.
33. Compare personal, professional and organizational ethics.
34. Discuss the role of cultural, social and ethnic diversity in ethical performance in the healthcare practice.
35. Identify where to report illegal and/or unsafe activities and behaviors that affect health, safety and welfare of others.
36. Identify the effect personal ethics may have on professional performance.
37. Report illegal and/or unsafe activities and behaviors that affect health, safety and welfare of others to proper authorities.
38. Develop a plan for separation of personal and professional ethics.
39. Apply ethical behaviors, including honesty, integrity in the performance of medical assisting and coding practice.
40. Examine the impact personal ethics and morals may have on the individual's practice.
41. Demonstrate awareness of diversity in providing patient care.

This course is designed to prepare you to comprehend, interpret, and respond to legal and ethical situations in the healthcare setting with diverse populations in a culturally competent way.

NOTE: This is an ethics class, which inherently requires meaningful conversations with other people. As a student in this class, you will be required to regularly meet with other individuals to discuss ethical questions that occur in healthcare. Be aware that you will be required to facilitate a group discussion for most Modules. Plan ahead as you prepare to take this course, and have a pool of individuals available who are willing to have ethical discussions with you.

Class Outcomes:
1. Demonstrate respect for diversity in approaching patients and families.
2. Identify the role of self-boundaries in the healthcare environment.
3. Recognize the role of patient advocacy in the your professional practice.
4. Discuss legal scope of practice for medical assistance and coders.
5. Explore issue of confidentiality as it applies to the medical assistant and to coders.
6. Describe the implications of HIPAA for the medical assistant and the coder in various medical settings.
7. Discuss licensure and certification as it applies to healthcare providers.
8. Describe liability, professional, personal injury, and third party insurance.
9. Compare and contrast physician, medical assistant, and coder roles in terms of standard of care.
10. Compare criminal and civil law as it applies to practicing medical assistant and coders.
11. Provide an example of tort law as it would apply to a medical assistant and coders.
12 Explain how the following impact the healthcare practice and give examples: Negligence.
13. Explain how the following impact the healthcare practice and give examples: Malpractice.
14. Explain how the following impact the healthcare practice and give examples: Statute of Limitations.
15. Explain how the following impact the healthcare practice and give examples: Good Samaritan Act(s).
16. Explain how the following impact the healthcare practice and give examples: Uniform Anatomical Gift Act.
17. Explain how the following impact the healthcare practice and give examples: Living Will/Advanced directives.
18. Explain how the following impact the healthcare practice and give examples: Medical durable power of attorney.
19. Identify how the Americans with Disabilities Act (ADA) applies to the medical assisting and coding profession.
20. List and discuss legal and illegal interview questions.
21. Discuss all levels of governmental legislation and regulation as they apply to medical assisting practice, including FDA and DEA regulations.
22. Describe the process to follow if an error is made in patient care Respond to issues of confidentiality.
23. Perform within scope of practice. Apply HIPAA rules in regard to privacy/release of information.
24. Practice within the standard of care for a medical assistant and/or coder.
25. Incorporate the Patient's Bill of Right's into personal practice. and medical office policies and procedures.
26. Complete an incident report.
27. Document accurately in the patient record.
28. Apply local, state and federal healthcare legislation appropriate to the medical assisting and coding practice setting.
29. Demonstrate sensitivity to patient rights.
30. Demonstrate awareness of the consequences of not working within the legal scope of practice.
31. Recognize the importance of local, state and federal legislation and regulations in the practice setting.
32. Differentiate between legal, ethical, and moral issues affecting healthcare.
33. Compare personal, professional and organizational ethics.
34. Discuss the role of cultural, social and ethnic diversity in ethical performance in the healthcare practice.
35. Identify where to report illegal and/or unsafe activities and behaviors that affect health, safety and welfare of others.
36. Identify the effect personal ethics may have on professional performance.
37. Report illegal and/or unsafe activities and behaviors that affect health, safety and welfare of others to proper authorities.
38. Develop a plan for separation of personal and professional ethics.
39. Apply ethical behaviors, including honesty, integrity in the performance of medical assisting and coding practice.
40. Examine the impact personal ethics and morals may have on the individual's practice.
41. Demonstrate awareness of diversity in providing patient care.

This course prepares the student to function in the administrative outpatient setting.

Course Outcomes:
1. Operate EMR systems
2. Effectively communicate in a professional environment
3. Work effectively in a medical office environment
4. Perform basic medical office accounting.

This course covers the complexities of the communication process and the impact of communication on obtaining employment. Includes insights into the causes and effects of general communication behaviors, involvement in active exploration of the basic communication theories and concepts, and opportunities to develop communication strengths.

Course Outcomes:
1. Demonstrate understanding of group, public and personal communication theory.
2. Recognize and describe the relationship between nonverbal and oral communication as it relates to the workplace.

This course prepares students to understand the evolution and function of health insurance, to include Medicare, Medicaid, commercial and managed care. The students will learn to understand, prepare and process claims.

Course Outcomes:
1. Identify types of insurance plans and models of managed care currently deployed in the health related insurance field.
2. Apply third-party insurance guidelines to complete and process insurance claim forms after performing basic mathematical calculations, obtaining exact answers to claims processing functions, and determining whether those answers are reasonable.
3. Communicate results of claims processing using mathematical processes and concepts that demonstrate the following: copay, coinsurance, write-off/discount, primary insurance payment, secondary insurance payment, patient responsibility.
4. Demonstrate competency in applying and utilizing RVU's (relative value units), RBRVS (resource based relative value system) and DRG's (Diagnostic Related Groups).